Products - Knowledge Base Pro
If you're not supporting your customers 24/7, there's a good chance you're loosing sales. Knowledge Base Pro gives your customers and web site visitors the answers they need instantly while allowing you to reduce the time spent answering support emails and phone calls. You can spend more time doing what you do best - focusing on growing your business. Knowledge Base Pro is simple to use yet powerful as is it will reduce your customer support. Contact us today for a free demo.
Knowledge Base Pro Top Features & Benefits:
Improve service
By offering instant answers to the questions that your members have on their minds before, your members will not have to wait for a response from you via standard e-mail.
Reduce your support time
By giving your members answers instantly, you reduce time spent answering support e-mails and phone calls. You can spend more time doing what you do best - focusing on growing your credit union while providing the best membership support.
Keep members on your web site longer
It's a proven fact that the more a member can read about your products and services, the more likely they are to use your services. Use Knowledge Base Pro to provide your members with as much information as they need about your services, organized on a category-by-category basis for easy, user friendly navigation.
Provide instant support to your members
Knowledge Base Pro empowers your members and web site visitors by giving them access to questions and answers on your web site, at anytime of the day or night.
Training and Support
We will help walk you through using Web Edit Pro. You will be up and running at no time in all. If you have any questions at all when using the program, just give us a call and we will walk you through it. Do not hesitate to contact us. We are here to help.
For more information on how Knowledge Base Pro can be an integral part of your credit union's web site, please contact us or call 832.549.5792. |